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Orders are shipped within 24 hours of receipt if the order is placed between Saturday - Thursday. If the order is placed on Thursday after 12pm (GMT+2) - Friday, it will be shipped on Sunday.

Orders typically take a maximum of 5-10 business days to be received. Should you fail to receive your order within this time frame, please contact us, although it is very very rare that orders are delayed.

All our orders are handled by top-notch shipping companies that guarantee the fastest delivery.

IF there are customs duties at the country of destination, they will be borne by the customer .

Universal Labs is not responsible for any delay or non delivery due to customs’ regulations at the country of destination.