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Orders are shipped and delivered Saturday – Thursday. Most, but not all, orders are shipped within 24 hours of receipt, although this is not guaranteed.

While we always attempt to send orders as quickly as possible, and never intentionally list products as in stock when they are out of stock, at times this does happen. You will be notified if there is a delay on any or all of the products in your order. If you require your order sooner than the typical 5-10 day window.

Should you fail to receive your order with 5-10 days of purchase, and do not have an email with an explanation for the delay, please contact us at (+962 6) 533 3243 or (+962 7) 9 644 4194 Saturday through Thursday 8am-4:30pm* (excluding national holidays) or, as it is very rare that orders are delayed this long without someone contacting you.

Your order may have been unintentionally misplaced or sent to an incorrect address.

-Custom's Duties at the country of destination will be borne by the customer .

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